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Testimonials

We consider both our merchants and our sales partners as our clients. Each year, virtually all of our most significant clients renew their relationship with us to assist them in deploying innovative solutions to address new business challenges. Their overwhelming satisfaction with EpicPay is evident by the numerous referrals we receive.

We have been customers of EpicPay since May 2007. PostNet is a national franchise and we originally went with the approved vendor for the PostNet group due to the rate they offered. Our POS system uses ICVerify and after 4 years the former merchant services group decided to discontinue support for ICVerify.

Making the switch from a former company to EpicPay was relatively easy due to Brandon Burden’s on sight assistance and the help of their technology group. They did support ICVerify and also give us a comparable rate. Spectrum’s customer support team has always been able to answer any questions and resolve any issues (which have been very rare) with courteous and professional assistance.

We have been working with EpicPay since 1999 and they are like part of the family. We sell our accounts based on our superior customer service which is by far the best in the industry. Every account is treated equally whether they process 1,000 monthly or 100,000 monthly. This is what separates them (us) from the rest in an extremely competitive industry.

EpicPay's customer support team seems to always be there for us! We have called the 800 number on several occasions. Our questions are always answered quickly and efficiently.
What to us might seem like a major problem is easily solved by the customer service professionals. And they understand how important time is in problem solving. I have never been disappointed! Good for you, EpicPay!

Our family has been in business for over 65 years and we finally made the decision to accept credit cards in 2011. Not only has this decision proven to increase our business portfolio, but it has also saved some of our long standing chain-store customer relationships who have moved solely to the electronic payment method. EpicPay guided us through the whole process and we couldn't be happier!

I am extremely pleased that I moved my processing business to EpicPay. I have been a rep in this industry for over 5 years and the level of support I receive is excellent. This translates to prompt replies from Sales Support to following up with my merchants when necessary. The bottom line is, with EpicPay, it is very easy to conduct my business without the red tape I've
experienced with other companies. Working across the board with the EpicPay team is genuinely a pleasure.

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